Office Policies and Treatment

Office Hours
Simmons Orthopaedic and Spine Associates operates Monday through Friday from 8:30 AM to 4:30 PM. Appointments may be scheduled by calling our appointment desk at 716-882-5916 or 800-699-9314. For general information you may call 716-882-0035 or 800-699-9314.

Fees
Our payment policies require that you pay for your first visit at the time service is rendered.

Insurance / Payments
We accept most insurance plans, HMO/PPO's, WCB and No Fault. At this time we are not participating with Medicare or Medicaid. We understand the increasingly complex array of insurance requirements and claims procedures and will assist you by processing your claims. Co-pays, as mandated by your insurance, are expected at time of service.

Prescriptions
Prescription refill requests will be taken during normal business hours. Five days advance notice is required for refills, as these are sent via U.S. mail. Under normal circumstances, prescriptions are not telephoned in.

Caller ID
If you are expecting a return phone call from our office or your physician, you must disable your call ID block (to allow private phone calls). We apologize but we are not able to dial *82 (to maintain the privacy of outgoing phone lines)

Medical Records
Our office requires 48 hours notice for release of your records, X-rays, MRI, etc. Records and X-rays will not be released without proper written authorization.

Board Certification
All physicians at Simmons Orthopaedic & Spine Associates are board certified by the American Board or Orthopaedic Surgery.

Certified Nurse Practitioners
Our Certified Nurse Practitioners are licensed by the State of New York. The Certified Nurse Practitioners at Simmons Orthopaedic and Spine Associates are fully qualified to perform and assist the physicians in a wide range of health care services.

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[ Edward D. Simmons, M.D. ]
Simmons Orthopaedic & Spine Associates
235 North Street | Buffalo, New York 14201
Tel. (716) 882-0035 | FAX (716) 882-3032

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SIMMONS ORTHOPAEDIC & SPINE ASSOCIATES, LLP WEBSITE
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